Registered email, passwords and account settings.
If you forgot your panel login password, use "Forgot password" on the sign-in page to get a reset email; if you're logged in, change it in Account Settings — note this is different from your server's root password.
Update your email under 控制台 → Account Settings and complete verification; if you've lost access to the old mailbox or can't log in, open a ticket with proof of ownership.
If your expiry date didn't move after renewing, it's usually an unpaid invoice, browser cache, or a brief processing delay—this guide walks you through the checks.