Open Dashboard → service detail page → IPv4 Add-ons to see the server's included primary IPv4 and any purchased add-on addresses.
Add IPv4
- At checkout: choose how many addresses you need under "IPv4 addresses" on the configure page.
- After delivery: click Add IPv4 on the service page, pick the quantity and confirm the charge.
Each extra IPv4 on a cloud server is ¥20 for the first month, then ¥10/month, renewed together with the server. Quarterly and annual services that add an IP later also pay the monthly fee for the rest of the current term. Addresses come from the available pool; a specific address cannot be requested. Up to 5 extra IPv4 per server; open a ticket if you need more.
Dedicated servers don't support self-service IP add-ons. Open a ticket for extra IPs.
Change an IPv4
If an IP is blocked or you need a fresh one, click Change next to it in the IP list. Each change is ¥20, paid from your balance, and a new IP is assigned automatically. The old IP is released immediately and can't be recovered, and the server may restart briefly.
If a newly delivered server's IP is blocked from the start, open a ticket and link the service, and we'll change it for free. Services that can't change IPs on their own are also handled by ticket.
Release an add-on IPv4
Purchased add-on addresses can be released. The included primary address cannot be released. A release takes effect immediately and is non-refundable; it only removes the address from future renewals.
For other network needs, open a ticket at Dashboard → Tickets (/dashboard/tickets/new) and link the service.